Riverside Veterinary Clinic – Vets in Ballymoney
Clinic Overview
- Many recent reviewers describe the clinic as kind, caring, and helpful, with staff making time for pets when owners felt under pressure. - Positive feedback highlights compassionate care in difficult moments, including a long-term client’s account of support and sensitivity during a euthanasia appointment. - Several reviews mention the team being accommodating in urgent cases, including seeing a dog that was not already registered and helping with an injured hedgehog.
Services
- •General small-animal care for pets including dogs and cats.
- •Routine and preventive care, with reviews mentioning rabies vaccination for a dog passport.
- •Consultations for illness concerns, including reviews about vomiting, possible digestive issues, and other health checks.
- •Neutering/spay surgery.
- •Urgent appointments, with one review describing a same-morning appointment for a dog that was not already a patient.
- •End-of-life care, with a recent review praising the team’s compassion during a dog euthanasia appointment.
- •Help for injured wildlife, including prompt care for an injured hedgehog, arranging a rescue placement, and providing a later update call.
- •Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Nigel: The most frequently named vet in reviews. Many owners praise his long-term care, compassion, and manner with animals, while a smaller number of reviewers describe poor communication or dissatisfaction with how consultations were handled.
- •Feargal: Named positively in a review about prompt treatment for an injured hedgehog.
- •Reception team: Praised for being kind and reassuring in urgent situations, with one recent review specifically highlighting two ladies on reception.
Reviews
Google shows 4.7 stars from 117 reviews.
- •Many recent reviewers describe the clinic as kind, caring, and helpful, with staff making time for pets when owners felt under pressure.
- •Positive feedback highlights compassionate care in difficult moments, including a long-term client’s account of support and sensitivity during a euthanasia appointment.
- •Several reviews mention the team being accommodating in urgent cases, including seeing a dog that was not already registered and helping with an injured hedgehog.
- •A smaller number of negative reviews raise serious concerns about communication, handling, and clinical judgement, including complaints about a slip lead incident, a cat identification mix-up around spay surgery, and dissatisfaction with assessment of a sick cat.

