Clare Veterinary Group – Vets in Ballyclare
Clinic Overview
- Recent feedback is mostly very positive, with owners praising a professional, caring approach from both the vets and reception team. - Several reviews highlight good access when pets need help quickly, including same-day appointments, being fitted in when problems arise, and emergency treatment. - Surgery and inpatient care are a recurring theme, with owners valuing prompt action, phone updates after procedures, and clear follow-up plans.
Clare Veterinary Group in Ballyclare is part of IVC Evidensia. Reviews describe a practice that handles both routine and urgent care for cats and dogs, with particular praise for responsive appointments, clear communication around surgery, and supportive aftercare. Owners also mention compassionate help in difficult situations, including end-of-life arrangements.
Services
- •Consultations and general veterinary care, including routine appointments and ongoing care for dogs and cats. The clinic website also mentions consultations within a Pet Health Club® Plus plan.
- •Surgery and urgent treatment, with reviews describing emergency surgery and lump or mass removal, as well as quick escalation from assessment to surgery when needed.
- •Diagnostics and medical treatment, including blood tests, pathology grading after surgery, treatment for UTI, and medication such as antibiotics and steroids.
- •Pain management and follow-up care, including support for IVDD, structured post-operative aftercare plans, and cases involving overnight inpatient care.
- •Practical support around appointments, with owners mentioning being squeezed in for unexpected problems, appointments being brought forward to reduce discomfort, and one case where transport was offered for a procedure.
Pricing
No published pricing information is currently available for this clinic.
People
Named team members mentioned by clients include Claire Ferris, Paula, Naomi, Diane, Andy, Martin, Keith, Colleen, Anne, Janice, and Niamh. Reviews particularly praise clear communication, caring support during stressful cases, and helpful appointment handling from the wider team.
Reviews
Google rating: 4.7/5 from 673 reviews.
- •Recent feedback is mostly very positive, with owners praising a professional, caring approach from both the vets and reception team.
- •Several reviews highlight good access when pets need help quickly, including same-day appointments, being fitted in when problems arise, and emergency treatment.
- •Surgery and inpatient care are a recurring theme, with owners valuing prompt action, phone updates after procedures, and clear follow-up plans.
- •A small number of comments mention higher-than-expected costs, including one complaint about the price of a blood test, but this is not the main theme of recent feedback.
