Clinic Not Accepting Clients from VetsCompared
Medivet Randalstown - Grove Vets – Vets in Randalstown
Clinic Overview
Medivet Randalstown – Grove Vets is part of the Medivet group. The clinic’s own information says it offers 24/7 emergency care. Feedback is largely very positive, with owners often praising quick help when pets are unwell, friendly and informative support, and calm handling of nervous animals.
Services
- •24/7 emergency care: the clinic’s own information says emergency cover is available around the clock.
- •Routine consultations and check-ups: owners mention appointments for general concerns, check-ups, and clear advice on next steps.
- •Urgent assessment and treatment: reviews describe prompt help for pets needing quick attention, including a cat seen at opening time without an appointment for a high temperature, and a small dog treated for a bad eye infection.
- •Dental treatment: feedback mentions a dog being booked for a tooth extraction alongside other treatment.
- •Support for nervous or anxious pets: one owner specifically praises the vet’s handling of a very nervous cat, keeping it comfortable and calm during the examination.
- •End-of-life care and aftercare: reviews indicate the practice is involved in euthanasia aftercare, including ashes collection.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark: singled out for the care and dedication he shows towards pets.
- •Colette: described as a receptionist/vet assistant who is helpful, accommodating, knowledgeable, and able to give sound advice.
- •James: mentioned positively by name in connection with addressing an owner’s concerns and arranging dental treatment.
Reviews
Google shows 4.8 stars from 102 reviews. Written feedback is mostly very positive, with owners often describing a caring, friendly team and clear communication.
- •Fast help when pets are unwell: owners describe short waits, immediate attention for urgent problems, and efficient treatment with follow-up advice and medication.
- •Friendly, professional service: reception and clinical staff are regularly praised for being pleasant, helpful, considerate, and informative.
- •Good handling of pets: reviews mention attentive care, calm examinations for nervous animals, and a welcoming approach during routine visits.
- •One notable negative experience: a bereaved owner reported poor communication and a rude interaction when collecting a pet’s ashes, which stands out against otherwise strongly positive feedback.

