Medivet Randalstown - Grove Vets – Vets in Randalstown
Clinic Overview
Medivet Randalstown – Grove Vets is part of the Medivet group. The clinic’s own information says it offers 24/7 emergency care. Recent feedback is largely very positive, with owners often praising quick access when pets are unwell, friendly and informative support, and calm handling of nervous animals.
Medivet Randalstown – Grove Vets is part of the Medivet group. The clinic’s own information says it offers 24/7 emergency care. Recent feedback is largely very positive, with owners often praising quick access when pets are unwell, friendly and informative support, and calm handling of nervous animals.
Services
- •24/7 emergency care: the clinic’s own information says emergency cover is available around the clock.
- •Routine consultations and check-ups: reviews mention appointments for general concerns, check-ups, and clear advice on next steps.
- •Urgent same-day assessment and treatment: one owner describes arriving at opening time without an appointment when their cat became unwell overnight and being seen, assessed, treated, and sent home with medication and follow-up advice within about 15 minutes.
- •Dental treatment: reviews mention a dog being booked for a tooth extraction and related treatment.
- •Support for nervous or anxious pets: one review specifically praises the vet’s handling of a very nervous cat, keeping it comfortable and calm during the examination.
- •End-of-life care: reviews indicate the practice is involved in euthanasia aftercare, including ashes collection.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark: singled out for the care and dedication he shows towards pets.
- •Colette: described as a receptionist/vet assistant who is helpful, accommodating, and knowledgeable.
- •James: mentioned positively by name in connection with addressing an owner’s concerns and arranging dental treatment.
Reviews
Google shows 4.8 stars from 101 reviews. Recent feedback is mostly very positive, with owners often highlighting a caring, friendly team and clear communication.
- •Fast help when pets are unwell: owners describe short waits, prompt appointments, and immediate attention for urgent problems.
- •Friendly, informative service: several reviews praise the reception team and vets for being pleasant, helpful, attentive, and clear in their advice.
- •Good handling of animals: reviews mention pets being kept calm during examinations, with one owner specifically praising care for a very nervous cat.
- •One notable negative experience: a review from a bereaved owner describes poor communication and a rude interaction when collecting a pet’s ashes, standing out against otherwise strongly positive feedback.
