Glenburn Veterinary Surgeons

Glenburn Veterinary Surgeons is a veterinary practice that also operates as a veterinary nurse training facility (stated in the clinic data). The practice comes across in reviews as set up for routine consultations and ongoing care, with owners repeatedly describing clear explanations of what will be done, and vets who ask targeted questions to cover all aspects of a condition before the visit ends. Practical support is also mentioned, including the team handling pet insurance claim paperwork, and one owner reporting their appointment was brought forward when staff heard concern in their voice. Reviews also describe sensitive end-of-life care, with a dog “treated with dignity and respect” during euthanasia.

(Ownership group/independent status isn’t stated in the information provided.)

Services

• •Veterinary nurse training facility (clinic data).
• •Consultations and treatment planning for illnesses/conditions (owners mention vets asking the right questions, giving advice, and covering “all aspects of treatment” before they leave).
• •Euthanasia/end-of-life care (one review describes saying goodbye to a dog, with emphasis on dignity and respect).
• •Vaccination, neutering, and microchipping (mentioned in the context of a rehomed cat that had been previously neutered, vaccinated, and microchipped, with medical records provided).
• •Pet insurance paperwork support (owners report the practice deals with insurance claim paperwork).

Reviews

4.7 stars from 141 reviews. Feedback in the latest reviews focuses on communication, front-desk experience, and supportive handling of difficult situations. “”

• •Detailed explanations and time for questions: owners say staff listened to concerns, answered questions, and explained what they were going to do.
• •Thorough appointments: one reviewer notes vets “know what questions to ask” and make sure treatment aspects are covered before leaving.
• •Practical admin help: pet insurance claim paperwork is mentioned as being handled by the practice.
• •Responsiveness when worried: an appointment was reportedly moved earlier after staff “heard the concern” in the owner’s voice.
• •End-of-life support: euthanasia described as handled with “dignity and respect.”