Carrickfergus Vets4Pets Ltd, located in Carrickfergus, is a veterinary service known for its comprehensive care and as a veterinary nurse training facility. The clinic boasts a strong overall rating of 4.5 stars from 262 reviews on Google Maps, indicating a generally positive reputation among a large number of customers, which suggests reliability in their services.

The feedback from clients is mixed, highlighting both strengths and areas for improvement. Positive reviews praise the clinic's efficiency and the professionalism of its staff. Eleanor Mccann and Meredith McVeigh, for instance, commend the friendly and informative staff, with McVeigh noting over a decade of satisfactory service for her four pets. Such feedback underscores the clinic's commitment to long-term customer relationships and quality care.

However, there are notable criticisms. Nikki Jackson recounts a distressing experience during a storm when she had to euthanize her pet, citing unprofessional behavior from certain staff members and a lack of clear communication regarding billing. Similarly, Kim Webb expressed dissatisfaction with the thoroughness of a senior pet examination, feeling that the service didn’t meet professional standards.

The clinic’s pricing, as referenced in Jackson’s review, appears to lack transparency, which may be an area for improvement. While the clinic excels in many areas, addressing specific customer service issues and ensuring transparent pricing could enhance the overall client experience. Despite these concerns, the majority of reviews reflect a positive image of Carrickfergus Vets4Pets Ltd, making it a trusted choice for many pet owners in Carrickfergus.