Riada Veterinary Clinic in Ballymoney, Antrim, is a highly regarded veterinary service with a strong reputation, boasting a 4.8-star rating based on 94 reviews. This indicates a high level of customer satisfaction, and while just below the 100-review threshold, the consistency of positive feedback is noteworthy.

Customers frequently highlight the clinic's exceptional service, particularly praising the staff's dedication and care. For instance, one review by Michelle Cherry commends the personalized attention her seven dogs receive, emphasizing that each pet is treated as an individual rather than just a number. Another reviewer, Brian Moran, appreciates the staff's ability to handle his nervous dog with patience and professionalism.

The clinic is noted for its willingness to provide assistance at any time, a sentiment echoed by Oliwia Zuzanna Wolinska, who values the clinic's availability for emergencies. Amanda Lyons also expresses gratitude for the care provided to her German Shepherd, Floyd, making special note of the personalized touches that ensure a positive experience for her pet.

However, not all feedback is positive. A critical review by Berni McCaughan points to issues with customer service, specifically citing a poor experience with a receptionist who demonstrated a lack of empathy and professionalism. This suggests there may be inconsistencies in customer interactions that could be addressed for an even better overall service.

Overall, Riada Veterinary Clinic is well-regarded for its compassionate and attentive care, with particular strengths in emergency responsiveness and individualized pet treatment. Despite a rare negative review, the overwhelming majority of feedback indicates a reliable and caring veterinary practice.